Categories: All E-Book Books All | E-Book | Books | World Class Service - 101 ways to deliver exceptional customer experiences $34.95 E-Book World Class Service - 101 ways to deliver exceptional customer experiences $11.08 E-Book Managing Difficult Customer Behaviour — A Practical Guide for Confident Conversations $11.08 E-Book They Serve Like We Lead - How to take care of your people so they take care of your customers $11.08 They Serve Like We Lead - How to take care of your people so they take care of your customers $29.95 Managing Difficult Customer Behaviour — A Practical Guide for Confident Conversations $15.95