ANNOUNCING MY UPCOMING BOOK

Written By Monique Richardson

Building on these critical workplace safety insights, I am excited to announce the upcoming release of my latest book:

'Crossing the Line: How to Protect Your People from Customer Abuse'

Due for release by the end of 2025!

I have been working on this book throughout the year and it will be released before the end of 2025.

Message me "Pre-Order' to be notified when pre-orders are available.

While I wish this book never had to be written and all customers treated our customer service community with the respect they deserve, I believe strongly in getting this book into the hands of those who need it most.

Monique Richardson
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The Customer Abuse Crisis: Why Every Organisation Must Act Now